Godwin Privacy Policy — Complete Protection of Your Data

During the registration and service process on godwin, we collect various types of personal information that are essential for maintaining service quality and ensuring user security. A detailed breakdown of the data we collect is provided below:

Account Information

At registration, we collect your full name, date of birth, email address, mobile number, and password. National ID (NID) or passport details may also be collected for identity verification purposes. This information is used to keep your account secure and ensure legal compliance. You can update your profile details at any time, and you may contact us at any time to request corrections to your information.

Device & Browser Information

When you access the godwin platform, we automatically collect technical information about your device — including IP address, device type (mobile/desktop), operating system, browser name and version, and screen resolution. This data helps us identify technical issues, strengthen security, and improve the overall user experience. It also enables us to detect multiple unauthorized logins on a single account.

Local Payment & BDT Transaction Data

Transaction records processed through mobile banking channels — including bKash, Nagad, Rocket, and others — are stored, covering details such as deposit amounts (BDT), withdrawal dates and amounts, and transaction reference numbers. Payment information is collected and stored in fully encrypted form and is never sold to third parties under any circumstances. This data is retained for a defined period for financial transaction audit purposes.

Usage Information

We collect data about your activity on the platform — including time spent on pages, participation in games or Sports Betting markets, and your betting history. This information is used to personalize your experience and support responsible gaming practices. It also plays a key role in detecting unusual activity and preventing fraud.

Godwin uses your information only for specific, legitimate, and clearly defined purposes — your data is never processed beyond those stated purposes. The primary ways we use the information we collect are outlined below:

• Account Management: Completing the registration process, verifying login credentials, and ensuring account security.
• Identity Verification: Conducting KYC procedures to verify age eligibility (18+) and confirm identity.
• Transaction Processing: Processing BDT deposits and withdrawals securely and promptly.
• Service Improvement: Using analytical data to improve platform features, the gaming experience, and mobile performance.
• Customer Support: Using relevant information to resolve your issues quickly and effectively.
• Fraud Prevention: Detecting and preventing suspicious activity, multiple accounts, and unauthorized access.
• Legal Compliance: Using your data to comply with applicable laws and regulations, and to respond to lawful requests from relevant authorities.

Godwin never sells your personal data to advertisers or any third party for commercial purposes. If new data processing purposes are introduced, this policy will be updated and users will be notified accordingly.

Godwin uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored in your browser that help the platform recognize you on your next visit.

We use three main types of cookies. Essential Cookies — These cookies are essential for core platform functionality, such as maintaining login sessions and managing security tokens. They cannot be disabled. Functional Cookies — These cookies remember your language preferences and settings, so you don't have to reconfigure them every time you log in. Analytical Cookies — These cookies help us understand which parts of the platform are used most, allowing us to improve our services. You can disable cookies through your browser settings, though doing so may affect certain features. For any cookie-related queries, please reach out to our support team.

Godwin protects your personal data using industry-standard security technologies. All sensitive information — particularly financial and identity-related data — is transmitted and stored securely via SSL/TLS encryption. Our server infrastructure undergoes regular security audits, and active firewalls along with intrusion detection systems are in place to prevent unauthorized access.

User passwords are never stored in plain text — they are transformed using strong hashing algorithms, meaning even our own staff cannot view your password. Financial transaction data is handled in accordance with PCI-DSS standards. Data is retained for up to five years from registration or for as long as the account remains active; once an account is closed, data is securely deleted unless a legal obligation requires otherwise. In the event of a data breach, our policy is to notify affected users promptly.

Godwin does not sell or rent your personal information to third parties for commercial purposes. However, limited data sharing may be necessary in specific circumstances, each of which is outlined transparently below:

• Payment Providers: Only the minimum information required to complete a transaction is shared with mobile banking partners, including bKash, Nagad, Rocket, and others.
• Technology Service Providers: Information may be shared with partners under contractual terms covering platform infrastructure, hosting, and cybersecurity.
• Legal Authorities: Under applicable Bangladeshi law, your information may be disclosed in response to lawful directives from government or judicial authorities.
• Fraud Prevention Organizations: We may cooperate with regulatory bodies to help prevent money laundering and other financial crimes.

Outside of the cases described above, your personal information will not be shared without your prior consent. When sharing data with third-party partners, we ensure they adhere to the same standard of privacy protection that we uphold.

Godwin believes you should have full control over your personal data. To that end, we provide you with the following rights:

• Right to Access: You may request at any time to know what personal data we hold about you. We will provide a full summary within 30 business days of receiving your request.
• Right to Rectification: If any of your stored information is incorrect or incomplete, you may request a correction. Some details can be updated directly through your account settings; for anything else, our support team is available to help.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted. However, where legal obligations or ongoing financial disputes exist, some data may need to be retained temporarily.
• Right to Object to Processing: You have the right to object to the processing of your data for specific purposes, and we will take appropriate action in response to any such objection.
• Right to Data Portability: You may request a copy of your stored data in a structured, machine-readable format.

To exercise any of the rights listed above, please contact us directly. We take every request seriously and aim to respond within the required timeframe. All requests are processed after identity verification to ensure your information remains secure.

Godwin reserves the right to review and update this Privacy Policy as needed. Updates will be made in response to significant changes to platform services, new legal obligations, or changes in data processing practices. Users will be notified of any material changes via their registered email address or through an on-platform notification.

Any updated policy takes effect from the date of publication. Continued use of the platform after changes have been made will be considered acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or requests regarding this privacy policy or your rights, please contact us: